Top Ten USA
We are Top Ten USA and we help our customers save time and money while extending the life of their critical IT hardware.
By providing our clients industry leading maintenance service on their valuable hardware, Top Ten USA becomes a trusted partner in their data center operations. In a business climate where every dollar must be maximized, there may be no better way to improve ROI, stabilize budgetary concerns, and minimize IT spend than working with us to protect your hardware investment.
With over 20 years’ experience and locations spanning the globe, there is no client too large or too small for us to work with. We are as invested in the success of our entrepreneurial clients as we are in our Local, State, and Federal Government clients. We are your technology partner.
7x24x4
4 Hour SLA
Problems are diagnosed, any replacement component parts, beyond onsite sparing kit, are then dispatched within 4 hours. All onsite labor, parts and shipping costs are included.
Learn more about our SLAs.
9x5xNBD
Next Business Day SLA
Our technician diagnoses the problem, typically over the phone, any replacement component parts required are then dispatched for next business day delivery. All onsite labor, parts and shipping costs are included. Learn more about our SLAs.
9x5 Collaborative
Parts and Backline SLA
Problems are diagnosed over the phone and replacement component parts required are then dispatched for next business day delivery. Technical phone support, parts and shipping costs are included. Learn more about our SLAs.
Custom - Hybrid
Top Ten will work with you to design a custom agreement so all of your equipment, regardless of service level or effective dates, can be easily managed on one agreement. We maintain your hardware database with you, allowing equipment to be added and deleted as needed with full flexibility. Let us show you the Top Ten Difference. Learn more about our SLAs.
Servers
We work with stand-alone, modular and rack mount servers from the largest manufacturers in the industry.
Disk Storage
We work with a wide variety of disk storage configurations. If you need to ensure access to your disk based data, we are your one stop shop.
Tape Storage
We are a national leader in tape storage platform maintenance. We started over 20 years ago and are proud to be industry leaders today.
Connectivity
We support the most widely used switches and routers in the marketplace. With our 100% parts availability guarantee and available onsite sparing program, you can rest assured that your components will continue working.
Depot Repair
We are a national leader in tape storage platform maintenance. We started over 20 years ago and are proud to be industry leaders today. Visit our Tape Repair page to learn more.
Advanced Exchange
With our selection of roughly 15,000 items in stock available for advanced exchange, we can supply you with a spare part within 24 hours and you can return your defective core within 10 working days.
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Service Level Agreements
7x24x4
4 Hour SLA
Problems are diagnosed, any replacement component parts, beyond onsite sparing kit, are then dispatched within 4 hours. All onsite labor, parts and shipping costs are included.
Learn more about our SLAs.9x5xNBD
Next Business Day SLA
Our technician diagnoses the problem, typically over the phone, any replacement component parts required are then dispatched for next business day delivery. All onsite labor, parts and shipping costs are included. Learn more about our SLAs.
9x5 Collaborative
Parts and Backline SLA
Problems are diagnosed over the phone and replacement component parts required are then dispatched for next business day delivery. Technical phone support, parts and shipping costs are included. Learn more about our SLAs.
Custom - Hybrid
Top Ten will work with you to design a custom agreement so all of your equipment, regardless of service level or effective dates, can be easily managed on one agreement. We maintain your hardware database with you, allowing equipment to be added and deleted as needed with full flexibility. Let us show you the Top Ten Difference. Learn more about our SLAs.
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Third Party Maintenence
Servers
We work with stand-alone, modular and rack mount servers from the largest manufacturers in the industry.
Disk Storage
We work with a wide variety of disk storage configurations. If you need to ensure access to your disk based data, we are your one stop shop.
Tape Storage
We are a national leader in tape storage platform maintenance. We started over 20 years ago and are proud to be industry leaders today.
Connectivity
We support the most widely used switches and routers in the marketplace. With our 100% parts availability guarantee and available onsite sparing program, you can rest assured that your components will continue working.
-
Depot Repair
Depot Repair
We are a national leader in tape storage platform maintenance. We started over 20 years ago and are proud to be industry leaders today. Visit our Tape Repair page to learn more.
Advanced Exchange
With our selection of roughly 15,000 items in stock available for advanced exchange, we can supply you with a spare part within 24 hours and you can return your defective core within 10 working days.
Request a Quote
Our quote team is ready and waiting to prepare your no obligation free quote. Simply call us, email us, or fill in the contact detail below and we will get to work showing you the tremendous value of working with Top Ten USA!
Contact Info
Contact us today for
your free no obligation quote!
844-867-8361
199 Route 206 South
Flanders, NJ 07836
